FAQ Categories: Catered Event Policies

21
2018 Aug

Limitation of Liability

by lg-admin / In

We will not take responsibility, assume liability, nor issue any monetary refund or discount for any forces outside our control including but not limited to unforeseen weather, utility failure, equipment failure or any issues arising from other Vancouver vendors failing to deliver of their promises.

Read More


21
2018 Aug

Guest Count Confirmation

by lg-admin / In

Your event quote is based on the number of guests specified. Should your guest list decrease significantly, the menu price, number of staff, or rental quantities may need to be adjusted. We require a final guest count five business days prior to the event. After that time, we will do our best to accommodate increases; […]

Read More


21
2018 Aug

Payments

by lg-admin / In

We accept Cash, Visa, MasterCard, AMEX, Cheques, and Interac E-Transfer payments or online payment. Cheques should be written to Louis Gervais Fine Foods and Catering. Final payment is due within 30 days of the event date. A 2% interest rate will be applied to any outstanding charges not paid within 30 days. For corporate clients […]

Read More


21
2018 Aug

Deposits

by lg-admin / In

In order to secure the date for your Vancouver event, we require a non-refundable deposit of 25% of the total quoted. Two weeks prior to the event we will require a second deposit of 50% of the total quoted – refundable up until seven days before the event. The remaining balance will be invoiced after […]

Read More


21
2018 Aug

Gratuity

by lg-admin / In

There is a 18% gratuity charge applied to the food and beverage portion of your bill. If you choose to purchase your own liquor there is no corkage fee but the 18% gratuity will be applied to an estimate of the cost of beverages served. This gratuity is applicable only to catered functions and is […]

Read More


21
2018 Aug

Flowers, Décor, Music

by lg-admin / In

We would be happy to look after arrangements for flowers, dècor and/or music. Our fee is a 30% service charge.  

Read More


21
2018 Aug

Cash Bar

by lg-admin / In

We can provide a cash bar for any catered event where liquor is being served. If we are providing the beverages, the cost per beverage will be increased to include tax and gratuity. We will provide the cash float, drink tickets, debit and credit card terminals and cashier(s). If the client wishes to provide their […]

Read More


21
2018 Aug

Alcohol

by lg-admin / In

We have a BC Catering Endorsement mobile Liquor License and can provide full bar service at your Vancouver venue, which includes purchasing, storing, chilling, and serving your alcoholic beverages. All liquor will be served by Serving it Right certified staff. If you choose to purchase your own liquor we can provide guidance on amounts to […]

Read More


21
2018 Aug

Event Rentals

by lg-admin / In

We can take care of ordering and organizing any catering rentals you require including: table wares, glasses, bar equipment and supplies, tables and chairs, linens, cooking equipment, etc. We use outside providers for this and our fee for coordination is 10% of the total cost when working with our partnered rental companies in North Vancouver […]

Read More


21
2018 Aug

Site Inspections

by lg-admin / In

Site inspections are complimentary for clients with a minimum $5000 booking. If a client requires a site visit for an event in which the booking is less than $5000, a $50 per hour charge will be applied to their final invoice.  

Read More


Contact Us for a Menu Proposal &
Catering Quote Today

Request a Quote